The Continuum of Care AT met for a discussion focused on the Performance Targets for Goal 8.
Amy Lorenz, BHD Crisis Services, shared the following information:
- Milwaukee County and the City of Milwaukee are finalizing a contract for a Mobile Team pilot with one CIT-trained Milwaukee Police Office and one BHD clinician to be a team responding to ED’s in Milwaukee in hopes of reducing the number of ED’s completed. The team will begin operating on the day shift and might be based out of the north side CRC or a police district. BHD is starting the hiring process and hopes to have the clinician hired within 4-6 weeks so the team can begin as soon as the contract is finalized.
- Training on the use of crisis plans has been completed with all BHD-operated/supported programs including Targeted Case Management, Community Support Program, Acute Inpatient, Observation, etc. A new crisis plan format has been developed that is more person-centered. There was discussion regarding how information on crisis plans can be shared across hospitals. It was noted that many people carry WRAP Plans with them; this could be a strategy with crisis plans as well.
- There is increased emphasis on voluntary services and an effort to move away from the thinking that an ED (Emergency Detention) is required for services.
- Crisis Team staffings have been increased from two a month to six per month.
- COPE (Community Outreach Partnership for Empowerment) Team Update: COPE is a team of public/private entities working on improving crisis services; COPE is coordinated by Amy Lorenz. The COPE team has decided to focus on Performance Target #3, namely, increasing the number of crisis plans created and utilized in Milwaukee County.
- BHD Crisis Services is asking for assistance in encouraging individual agencies to develop policies and procedures to respond to crisis situations to stabilize and develop a plan of action within their own agency, in line with the way BHD has helped medical clinics develop this capacity.
- There was discussion of the idea of developing a County-wide compact in which all providers would agree to a standard response to people in need. This was recommended by Peg DuBord.
- Data regarding improvements in the Access Clinic was presented via PowerPoint.
(Update provided by Jan Wilberg)